WEBINAR

June 21, 2022 at 1pm EST

Policy-driven to customer-centric transformation in the Insurance industry 


Join Solutions Metrix President, and owner Sebastien Forget for a thorough look at how a CRM system can transform your insurance organization from a policy-driven to customer-centric.

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CONTEXT

It is paramount to focus on the customer in today's insurance industry first and foremost. By leveraging cutting-edge technologies, you can implement a robust digital transformation initiative to streamline critical processes such as policy renewal, claims management, and onboarding.

KEYNOTE SPEAKER

Sebastien Forget is an entrepreneur with a deep knowledge of how technologies can help companies navigate the CX digital transformation landscape. He helps executives achieve their business goals with technology by defining a strategic CRM Roadmap. Sebastien is passionate about educating businesses on the best practices on Customer Relationship Management.  

GUEST SPEAKERS

Learn how to streamline your business processes

  • Renewal process: personalized automated process, policy information accessible in a CRM way
  • Complaint process: submission of claims, visibility into the claim process, visibility into where the claim is located
  • Automate the onboarding process: automated communication plan



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